How Cari-flo Works For Customers

21 May 2021 03:29 AM

How Cari-flo Works For Customers

Browse, click, buy and GO! To your favorite event with Cari-flo.com/go. With Cariflo, your orders are protected with credit card fraud protection, plus scalping prevention with individual ticket names that require a photo ID. See below for other questions you might have:

 

HOW DO I PURCHASE TICKETS TO AN EVENT?

Go to the website and click on the show you wish to attend and begin your transaction. For General Admission events, select your desired date and number of tickets. For Reserved events, you will also select your seats. Click the Check Out button to review the tickets in your cart, then enter your contact and payment information, and click Purchase to complete the transaction.

 

I ACCIDENTALLY DELETED MY CONFIRMATION EMAIL, CAN YOU RESEND IT?

We’d be happy to! Email info@cari-flo.com and someone from our customer service team will get that right out to you.

 

WHERE DO I PICK UP MY TICKETS?

Cari-flo.com/go is an entirely digital ticketing platform, so there are no physical tickets you need to print or pick up. When you arrive at the venue, just show your confirmation code at the box office/gate and you should be admitted. You may wish to bring your confirmation email up on your mobile device for easy access to that confirmation code.

 

CAN I GET AN EXCHANGE OR REFUND FOR MY TICKETS?

Ticket refunds and/or exchanges are offered only at the discretion of the individual venues or event producers. We recommend you reach out directly to the head of the presenting organization to discuss their policy.

 

WILL TICKETS BE SOLD AT THE DOOR?

Every event producer manages their box office differently. In order to ensure that the show you wish to attend does not sell out before you can purchase your tickets, we strongly recommend you buy in advance through our easy-to-use platform. However, if this is not an option for you, please reach out to the presenting organization directly to find out whether they plan to sell tickets at the door.

 

WHAT AGES ARE STUDENTS/CHILDREN/SENIORS FOR THE PURPOSE OF TICKET PURCHASES?

If applicable age ranges are not stated on the Tickets page of the corresponding event site, we suggest reaching out to the presenting organization directly for specific information.

 

WHAT AGES ARE STUDENTS/CHILDREN/SENIORS FOR THE PURPOSE OF TICKET PURCHASES?

If applicable age ranges are not stated on the Tickets page of the corresponding event site, we suggest reaching out to the presenting organization directly for specific information.

 

I HAVE FEEDBACK ABOUT THE SHOW!

Cari-flo.com/go is a third-party ticketing company; we are not, however, directly associated with the events that sell tickets through our platform. We are sure the event producers would be happy to hear your feedback, so we recommend contacting them directly to let them know you enjoyed their show.

 

WHO DO I CONTACT IF I HAVE ANY OTHER QUESTIONS?

 

Our help desk is available 24/7 to resolve any issues that may arise. Please email info@cari-flo.com and someone from our customer service team will be in touch.